We constantly strive to give you the best possible care and attention. From time to time this practice invites patients to complete a questionnaire on their views of the practice and how it could be improved. These questionnaires are completely confidential and help us to improve our services. We endeavour to provide the best possible care according to AMA ethics.
We also have a suggestion form for any comments located at the reception desk. Feel free to comment on any issues or feeback you think we may benefit from. . A box is provided for your anonymity .If you are unhappy about any aspects of our service, please ask to see the Practice Manager who will be more than happy to listen to you. Patients wishing to make their complaint to an outside source can contact the Health Services Commissioner on 86015200 or at 30/570 Bourke Street Melbourne 3000
Speak to our Practice Manager, Rachael if you would like more information on our improvements or wish to provide feedback at any time.